Terms and Conditions

1. Introduction

Welcome to the website of Next World Trade UK Ltd ("we," "us," or "our"). These Terms and Conditions govern your use of our website and the purchase of products through it. By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website.

For inquiries, you can contact us at:

Our email address is sales@nextworldtrade.co.uk. Our phone number is 01792652799.

2. Product Information

We currently sell Bejoan toilets and may expand our product range in the future. We strive to provide accurate product descriptions and images, but minor discrepancies may occur. Product specifications are subject to change without notice.

3. Pricing and Payment

All prices are listed in GBP and include applicable VAT unless stated otherwise. Payments are processed through Shopify. (Add specific payment methods accepted once confirmed.) All payments must be made upfront before an order is processed. In the event of pricing errors, we reserve the right to cancel any order and issue a full refund.

4. Orders and Delivery

Your order is confirmed only after full payment has been received and we have sent a confirmation email. We ship only within the UK using signed and tracked services. Delivery times are approximately [ADD DELIVERY TIMEFRAME]. (Add details of specific courier services used.) Risk of loss or damage to products passes to you upon delivery.

5. Returns, Refunds, and Cancellations

Returns are accepted only for items that are faulty or damaged prior to installation. Returns for any other reason will not be accepted. You must initiate a return within 10 working days of delivery by contacting us. Items must be returned using a signed and tracked service at your expense. Failure to use such a service will void the return. Returned items must be in their original condition. Refunds will be issued after we receive and inspect the returned item.

6. Warranty and Liability

(Add details of the manufacturer warranty once confirmed.) We are not liable for any issues arising from improper installation of our products. We strongly recommend professional installation by a qualified tradesperson.

7. Customer Responsibilities

You are responsible for providing accurate shipping and contact information. You must ensure that products are installed by qualified professionals.

8. Website Usage

All content on our website, including text, images, and trademarks, is owned by us and may not be used without permission. You may not use our website for fraudulent activities, hacking, or other unlawful behavior.

9. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be resolved through mediation first. If mediation fails, disputes will be settled in the courts of England and Wales.

11. Updates to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. The updated version will apply to any transactions made after the new terms are published on our website.

For any additional queries, feel free to contact us at sales@nextworldtrade.co.uk or call us at 01792652799.